Where can I receive my order?
It can be sent to an address selected by you (home, work, etc. - never a PO Box) or to the Cositas de Inés store.
What is the store delivery process?
If you have chosen store delivery, we will send you an e-mail when your order has arrived. It is necessary to show the order number and the ID of the person who collects the parcel.
What is the home delivery process?
If you have chosen home delivery, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse), and finally the courier to inform you of your delivery.
How much will I pay in delivery charges?
It depends on the purchase amount and the shipping location:
Shipping location | Purchase amount | Delivery charges |
Store | FREE | |
Spain Península | 0 – 80 € | 7,95 € |
Spain Península | Over 80 € | FREE |
Balearic Islands, Ceuta and Melilla | 0 – 100 € | 19 € |
Balearic Islands, Ceuta and Melilla | Over 100 € | FREE |
Canary Islands | 0 – 150 € | 29 € |
Canary Islands | Over 150 € | FREE |
European Union | 0 – 200 € | 37 € |
European Union | Over 200 € | FREE |
How long will my order take to arrive?
You will receive it in an estimated period of 10 days.*
* During certain periods deliveries may experience slight delays.